Refund policy

At Masha Lifestyle, we are committed to providing premium-quality wholesale ladies' dresses at the best prices. Customer satisfaction is our priority, and we strive to ensure every order meets your expectations.

Returns

We accept returns only if:

  • You receive the wrong item.

  • The product is damaged or defective upon delivery.

  • An item is missing from your order.

To request a return, please contact us within 3 days of receiving your order with clear photos or videos as proof.

Refunds

Once your return request is approved and the item is inspected, we will:

  • Issue a full refund, or

  • Send a replacement product, depending on product availability and your preference.

Refunds are processed within 5–7 business days after approval.

Non-Returnable Items

For hygiene and wholesale reasons, we do not accept returns or refunds for:

  • Change of mind.

  • Incorrect size selection.

  • Color variation due to screen display.

  • Products that have been worn, washed, altered, or damaged after delivery.

Order Cancellation

Orders can only be cancelled before dispatch. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions regarding your order, our support team is here to help.

Masha Lifestyle
Email: mashalifestyles@gmail.com
WhatsApp: 03310041995

Thank you for choosing Masha Lifestyle. We appreciate your trust and look forward to serving you with premium wholesale fashion at unbeatable prices.